- What personal information does Parenthub collect and how does Parenthub use your personal information?
- Protecting your personal information
- Accessing and correcting your personal information
- Removing your personal information
- Your personal information and third parties
- Keeping information secure
Parenthub is committed to protecting your privacy. As a visitor or member of Parenthub’s website (site), you are interested in knowing more about health issues for you, your child or someone close to you. We understand that health is a very personal matter and that personal information is provided in confidence. We recognise the importance of privacy and respect your right to control how personal information is collected and used.
What personal information does Parenthub collect and how does Parenthub use your personal information?
If you do nothing during your visit to this site but browse or download information, we automatically collect and store the following information about your visit:
- The Internet Protocol address and domain name used but not the email address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet to deliver information to you;
- The type of browser and operating system you used and your connection speed;
- The date and time you visited this site;
- The web pages or services you accessed at this site; and
- The previous website you visited prior to coming to this site.
The information we automatically collect or store is used to improve the content of our web services and to help us understand how people are using our services. Parenthub analyses our site logs to continually improve the value of the materials available on our site. Our site logs are not personally identifiable, and we make no attempt to link them with the individuals that browse this site.
Currently we are using Google Analytics features (including Google Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager and Google Analytics Demographics and Interest Reporting) on our website. We, and some third parties (including Google), use both first party and third party cookies to record standard internet traffic information to optimise ad selection based on age, gender, interests and past visits to our site; evaluate your interactions with ad services on our site; and serve targeted advertising on sites across the Internet.
We, and some third parties (including Google), also use first and third party cookies to optimise advertising on our websites.
Importantly, we do not combine the anonymous information collected through Google Analytics with personally identifiable information.
Parenthub will not collect your personal information unless you have consented and given it to us, for example, for the purpose of entering a competition or answering a survey.
Parenthub readers can post comments at the bottom of articles using their facebook login. Posts you submit at the bottom of articles on the Parenthub website are visible to all Parenthub readers, not just your facebook ‘friends’. See User Generated Content Guidelines for more information.
Parenthub will take all reasonable steps to protect any personal information misuse, loss, unauthorised access, modification or disclosure.
Parenthub will also take reasonable steps to destroy personal information if it is no longer needed.
Every effort is made to ensure that personal information held on members is current, accurate and complete.
You can review any personal information Parenthub collects about you. You may recommend changes to personal information you believe is an error by submitting a written request.
If you believe that your personal information is being used for a purpose other than what you intended it for, contact Parenthub.
A member’s identity needs to be validated before his⁄her personal information is divulged when requested. In all cases, Parenthub will take reasonable steps to verify your identity before granting access to personal information or making corrections. If in doubt we do not divulge any information.
*Please note that we may keep a record of your communications to help us resolve any issues that you raise.
Right to remove:
You have the right to request us to “remove” your personal data. We will respond to your request within a timely manner and we will delete your data but will generally assume that you would prefer us to keep a note of your name on a register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.
We would only be entitled to refuse to comply with your request for one of the following reasons:
- for archival, research or statistical purposes
- to exercise or defend a legal claim
When complying with a valid request for the removal of data, we will take all reasonably practicable steps to delete the relevant data.
We do not sell any of your personal data with third parties.
We may share your personal data with third parties for one of two specific purposes:
- If you are a competition winner and the third party is posting your prize to you; or
- We are employing the use of a mailing house which receive personal information in order to provide a service for Parenthub.
In both cases, third parties are required to sign an undertaking that the information will only be used for the purpose for which the information was provided.
A cookie is a small amount of data, which may include an anonymous unique identifier, that is sent to an individual’s browser from a website’s computers and may either be used only during the internet session (a “session” cookie) or may be stored on the individual’s computer hard drive (a “persistent” cookie).
Cookies can contain data about user movement during the visit to a website. If an individual’s browser software is set to allow cookies, a website can send its own cookie to them. A website cannot access cookies sent to the individual by other sites.
An individual can configure their browser to accept all cookies, reject all cookies, or notify them when a cookie is sent. (Each browser is different, so check the “Help” menu of your browser or go to https://ico.org.uk/your-data-matters/online/cookies/ to learn how to change your cookie preferences.)
We invest significant resources to protect your personal information, from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and so we cannot be held responsible for unauthorised or unintended access that is beyond our control.
Contact us if you have any questions.